Nursing Homes, Home Health & Hospice in ZIP 96720 (Hilo, HI)
ZIP code 96720 takes in part of Hilo, HI. The latest data lists 47 listed care providers with a mailing address here: 5 nursing homes, 1 home health agencies, 1 hospice, 1 custodial care facilities, 1 adult care homes, 1 adult day care centers, 22 home care agencies, 5 senior housing, 1 hospitals, 3 dialysis facilities, 6 community health centers. The average CMS overall rating among rated providers here is 3.2 out of 5.
Browse: Hawaii · Hawaii County County · all care in Hilo
Side-by-side provider data
| Provider | Care type | Overall | Ownership | Certified beds | Penalties |
|---|---|---|---|---|---|
| 5-POINT UNITED ALLEGIANCE CORP. | Home Care Agency | Not rated | Not reported | — | 0 |
| ACE 1 LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| Administration Office | Community Health Center | Not rated | Not reported | — | 0 |
| ALPHA CARE HAWAII LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| ALPHA CARE HAWAII LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| AMERICARE HAWAII INCORPORATED | Home Care Agency | Not rated | Not reported | — | 0 |
| APEX INTERNATIONAL INVESTMENT GROUP, CORP. | Home Care Agency | Not rated | Not reported | — | 0 |
| BAYADA HOME CARE | Home Care Agency | Not rated | Not reported | — | 0 |
| BAYADA HOME HEALTH CARE | Home Health Agency | 3.0 | non-profit | — | 0 |
| CARERESOURCE HAWAII | Home Care Agency | Not rated | Not reported | — | 0 |
| COORDINATED SERVICES FOR THE ELDERLY | Home Care Agency | Not rated | Not reported | — | 0 |
| DBA HAWAI'I CARE CHOICES | Hospice | 4.0 | non-profit | — | 0 |
| DIVERSIFIED ISLAND INVESTMENT, LTD | Home Care Agency | Not rated | Not reported | — | 0 |
| DLMC, INC. | Home Care Agency | Not rated | Not reported | — | 0 |
| FRESENIUS KIDNEY CARE HILO LANIKAULA | Dialysis Facility | 4.0 | other | — | 0 |
| Haili Elderly Apartments | Senior Housing | Not rated | other | 35 | 0 |
| HALE ANUENUE RESTORATIVE CARE | Nursing Home | 4.0 | for-profit | 120 | 0 |
| Hale Ulu Hoi | Senior Housing | Not rated | other | 17 | 0 |
| Hale Ulu Hoi Ii | Senior Housing | Not rated | other | 18 | 0 |
| HAWAII BEHAVIORAL HEALTH | Home Care Agency | Not rated | Not reported | — | 0 |
| HAWAII ISLAND ADULT CARE, INC. | Adult Day Care Center | Not rated | Not reported | — | 0 |
| HELPING ANGELS OF HAWAI | Custodial Care Facility | Not rated | Not reported | — | 0 |
| HILO BENIOFF MEDICAL CENTER | Nursing Home | 4.0 | government | 52 | 0 |
| HILO BENIOFF MEDICAL CENTER | Hospital | 3.0 | government | — | 0 |
| Hilo Family Dental Center | Community Health Center | Not rated | Not reported | — | 0 |
Care types in ZIP 96720
Comparing providers in ZIP 96720
A sensible first step is to line up the CMS Five-Star ratings, since they distill health inspections, staffing, and quality measures into one score. Treat a strong overall rating as a starting signal, then dig into the inspection findings and staffing numbers that produced it.
When you are choosing for yourself or someone you care for in ZIP 96720, Hilo, HI, tour in person if you can, ask whether space is currently available, and confirm Medicare and Medicaid participation. Also ask how the provider manages care planning, keeps families informed, and handles concerns that arise after hours.
CMS data for ZIP 96720
The current data counts 47 care providers in ZIP 96720; 11 (23%) publish an overall rating. Recorded ownership divides as 8 other, 3 for-profit, 3 government, 2 non-profit. In this ZIP, the top published overall rating is 4.0 out of 5 at DBA HAWAI'I CARE CHOICES (non-profit). Among rated providers, scores span 1.0 to 4.0 out of 5. 10 of these providers report 789 certified beds in total. Among reporting providers, nurse staffing averages 4.22 hours per resident-day. Registered-nurse turnover averages 35.8% where reported. 3 providers carry at least one federal penalty on record, with fines totaling $42,464.
| Providers on record | 47 |
|---|---|
| With a published overall rating | 11 of 47 (23%) |
| Average overall rating | 3.2 / 5 |
| Highest-rated provider | DBA HAWAI'I CARE CHOICES (4.0 / 5) |
| Ownership mix | 8 other, 3 for-profit, 3 government, 2 non-profit |
| Certified beds (total) | 789 |
| Providers with a federal penalty | 3 |
All providers in ZIP 96720
Showing 40 of 47 providers in this ZIP. Refine by care type above for the full list.
Frequently asked questions
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About the data
Every figure on this page is drawn from public federal datasets including CMS Care Compare, the CMS NPI registry (NPPES), and HUD (processing date 2026-10-06). See the methodology page for normalization details. This page is informational only and is not medical advice.
Required disclosures
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