Nursing Homes, Home Health & Hospice in ZIP 23509 (Norfolk, VA)
In Norfolk, VA, ZIP 23509 has 6 listed providers on record (1 nursing homes, 1 assisted living facilities, 2 home care agencies, 1 senior housing, 1 dialysis facilities). Compare listings below. The average CMS overall rating among rated providers here is 1.5 out of 5.
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Data profile for ZIP 23509
The current data covers the 6 providers with a mailing address in ZIP 23509: 2 (33%) carry a published CMS overall star rating. Recorded ownership divides as 2 other, 1 for-profit. In this ZIP, the top published overall rating is 2.0 out of 5 at NORVIEW HEIGHTS REHABILITATION AND NURSING (for-profit). Among rated providers, scores span 1.0 to 2.0 out of 5. 2 of these providers report 251 certified beds in total. Among reporting providers, nurse staffing averages 3.24 hours per resident-day. Registered-nurse turnover averages 62.5% where reported.
| Providers on record | 6 |
|---|---|
| With a published overall rating | 2 of 6 (33%) |
| Average overall rating | 1.5 / 5 |
| Highest-rated provider | NORVIEW HEIGHTS REHABILITATION AND NURSING (2.0 / 5) |
| Ownership mix | 2 other, 1 for-profit |
| Certified beds (total) | 251 |
| Providers with a federal penalty | 0 |
Listed providers in ZIP 23509
CMS measures by provider
| Provider | Care type | Overall | Ownership | Certified beds | Penalties |
|---|---|---|---|---|---|
| ENVOY OF NORFOLK, LLC | Assisted Living Facility | Not rated | Not reported | — | 0 |
| Fresenius Medical Care Norfolk | Dialysis Facility | 1.0 | other | — | 0 |
| Lakewood Plaza | Senior Housing | Not rated | other | 191 | 0 |
| NORVIEW HEIGHTS REHABILITATION AND NURSING | Nursing Home | 2.0 | for-profit | 60 | 0 |
| SETTLES HOME CARE AGENCY LLC | Home Care Agency | Not rated | Not reported | — | 0 |
| SOULFUL & TIDY LLC | Home Care Agency | Not rated | Not reported | — | 0 |
Care types in ZIP 23509
What to weigh in ZIP 23509
A sensible first step is to line up the CMS Five-Star ratings, since they distill health inspections, staffing, and quality measures into one score. Treat a strong overall rating as a starting signal, then dig into the inspection findings and staffing numbers that produced it.
Where you can, visit each option in ZIP 23509, Norfolk, VA, ask how care plans are created and revisited, and get costs, coverage, and availability confirmed in writing. Steady staffing and open communication with families count for as much as any published rating.
Frequently asked questions
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Data sources
Data source: public federal datasets including CMS Care Compare, the CMS NPI registry (NPPES), and HUD (processing date 2026-10-06). See the methodology page for normalization details. This page is informational only and is not medical advice.
Required disclosures
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